Legal
Terms of service
These terms apply when you buy coaching from Catix Fitness.
Who we are
Catix Fitness is a trading name of Educatix OÜ, Ahtri tn 12, 10151 Tallinn, Estonia (“Catix Fitness”, “we”). Contact: [email protected].
Our services
We offer 1:1 personal training sessions, online coaching plans and fixed-length programmes, as described on our website at the time you buy. Coaching is general fitness and nutrition guidance. It is not medical advice and does not replace advice from a doctor.
Your health
Before you start, tell us about any injury, illness, pregnancy or medication that could affect training. If you are unsure whether exercise is safe for you, check with a doctor first. Stop and seek medical help if you feel pain, dizziness or chest discomfort while training.
Prices and payment
Prices are in euro and include VAT where it applies. You pay by card when you buy. Monthly and 3-month online plans renew automatically at the end of each billing period until you cancel. We will tell you at least 30 days before any price change on a running plan.
Sessions
1:1 sessions can be cancelled or moved free of charge up to 24 hours before the start. Later cancellations or no-shows count as a used session, except in case of illness. A block of 8 sessions is valid for 10 weeks and a block of 12 for 14 weeks from the first session.
Cancelling a plan
You can cancel an online plan at any time before the next billing date in your account or by email. Your plan stays active until the end of the period you have paid for. Withdrawal and refunds are covered in our refunds and cancellations policy.
Results
Results depend on many things outside our control, such as your starting point, consistency, sleep and health. Photos on our website are examples for illustration. We do not guarantee a specific result.
Liability
We take reasonable care in planning and coaching your training. We are not liable for injury or loss caused by not following our instructions, by information you did not share with us, or by training you do outside our programme. Nothing in these terms limits liability that cannot be limited by law.
Law and disputes
These terms are governed by Estonian law. If you live in another EU country, you keep the protection of the consumer law of that country. You can also use the EU Online Dispute Resolution platform.
Last updated: 6 November 2026.