FAQ
Questions, answered.
Everything people usually ask before they start. Cannot find yours? Send us a message.
Getting started
Do I need any training experience?
No. Most clients start as beginners or after a long break. Your first weeks are about learning the lifts and finding a pace you can keep.
What happens on the free call?
Twenty minutes on video or phone. We ask what you want to change, what you have tried and how your week looks. You get an honest recommendation, including when a plan is not right for you.
Am I too old or too unfit to start?
No. We coach people from their twenties to their seventies. Your plan starts where you are and only gets harder when you are ready. If you have a medical condition, check with your doctor first and tell us on the call.
How do I book my first session?
Book a free call through the contact page. After the call we send you a link to choose your plan or package and pick your first session time.
Online coaching
What is the difference between 1:1 training and online coaching?
With 1:1 training a coach is with you for every session, in person in Tallinn or live on video.
With online coaching you train on your own with a plan written for you, and we coach you through the app with check-ins, form reviews and messages.
Do I need a gym?
A gym gives you the most options, but we also write plans for home setups with dumbbells, kettlebells or bands. Tell us what you have.
How quickly do you reply?
Within 48 hours on Build, 24 hours on Perform and the same day on weekdays on Elite. Check-ins are answered by the coach who writes your plan.
Can I switch plans?
Yes. Move up or down at your next billing date. Your plan and history stay in the app.
Personal training
Where do 1:1 sessions take place?
At a private studio in central Tallinn. If you are not in Tallinn, or travel a lot, sessions run live on video and work just as well with a basic home setup.
How long is a session?
60 minutes, including warm-up. Notes from each session go into your app.
What if I need to cancel a session?
Cancel or move a session up to 24 hours before it starts at no cost. Later cancellations count as a used session, unless you are ill.
Do blocks expire?
A block of 8 is valid for 10 weeks and a block of 12 for 14 weeks, so there is room for holidays and the odd missed week.
Payments and cancellations
How do I pay?
By card when you sign up. Monthly plans renew automatically each month; 3-month plans renew every 3 months. You get a receipt by email every time.
Can I pause or cancel my online plan?
Cancel any time before your next billing date and you will not be charged again. You can also pause once per quarter for up to 4 weeks, for holidays or illness.
Can I get a refund?
You can withdraw within 14 days of buying. If coaching has already started at your request, we refund the part you have not used. The full terms are on our refunds and cancellations page.
Do prices include VAT?
Yes. All prices are in euro and include VAT where it applies.
Nutrition
Is nutrition included?
Build, Perform and Elite include personal calorie and protein targets. Elite and the 12-session block add a simple meal structure.
Do you write meal plans?
Not to the gram. You get targets, a plate structure and swaps for the meals you already eat. Plans you cannot keep up for a year are the wrong plans.
Do I have to buy supplements?
No. We do not sell supplements. If one is worth considering, such as vitamin D in a Nordic winter, we will say so and you decide.
One call. No pressure.
20 minutes, free, on video or phone. You leave with a clear next step, whether you train with us or not.
Book a free call